Personal service produces results

Ashbourne Management Service's priority is to ensure that the gym member continues to attend your club and effectively to act as part of your own customer services, not simply to collect debts. Our link with Debt Dr is clear evidence of this.

All membership management payment queries are handled over the phone by our in-house customer service team who can see on-screen the exact status of each member.

•  Their approach is professional, consistent and non-confrontational,     working to achieve a 'win-win' for the member and for the gym.

•  We settle all genuine and hardship cases quickly and amicably to     everyone's satisfaction.

•  If wider personal debt is a key issue, we offer Debt Dr's services.

•  We act quickly to detect potential defaulters in order to get     payment back in line. Just the threat of Default Registration     brings the vast majority of defaulters back on track.

•  When Default Registration is put into action, it is followed through     professionally and consistently.